GDPR Compliance

Our Commitment to GDPR

Whispering Hill is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. This page outlines how we comply with these regulations.

Lawful Basis for Processing

We process your personal data under the following lawful bases:

• Consent: When you provide explicit consent for us to process your data for specific purposes.
• Contract: When processing is necessary for the performance of a contract with you.
• Legal obligation: When we must process your data to comply with legal requirements.
• Legitimate interests: When processing is necessary for our legitimate business interests, provided these do not override your rights.

Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request access to the personal data we hold about you. We will provide you with a copy of your data in a commonly used electronic format.

Right to Rectification

If your personal data is inaccurate or incomplete, you have the right to request that we correct or complete it.

Right to Erasure

Also known as the "right to be forgotten," you can request that we delete your personal data in certain circumstances.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in specific situations.

Right to Data Portability

You can request that we transfer your personal data to another organization or directly to you in a structured, commonly used format.

Right to Object

You have the right to object to our processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects.

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at:

Email: [email protected]
Address: 47 Oakwood Lane, Bristol BS8 2BH, United Kingdom

We will respond to your request within one month. In complex cases, we may extend this period by two additional months and will inform you of any such extension.

Data Protection Officer

For any data protection concerns or questions, you can contact our Data Protection Officer at the email address above.

Data Security Measures

We implement appropriate technical and organizational measures to ensure the security of your personal data, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Staff training on data protection
• Secure backup and recovery procedures

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

International Data Transfers

We primarily process data within the United Kingdom. If we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

Complaints

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: whispering-hill.com
Helpline: 0303 123 1113

Updates to This Statement

We may update this GDPR compliance statement from time to time. Any changes will be posted on this page with an updated revision date.