Privacy Policy

Introduction

Whispering Hill respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect several types of information from and about users of our website:

• Personal identification information: Name, email address, postal address, and other contact details you provide when filling out forms on our website.
• Project information: Details about your renovation or design project that you share with us during consultations or inquiries.
• Technical data: IP address, browser type, operating system, and browsing behavior collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested services
• To communicate with you about your projects and appointments
• To improve our website and services
• To send you updates about our services (with your consent)
• To comply with legal obligations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: Trusted third parties who assist us in operating our website and conducting our business, under strict confidentiality agreements.
• Legal requirements: When required by law or to protect our rights and safety.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us at:

Email: [email protected]
Address: 47 Oakwood Lane, Bristol BS8 2BH, United Kingdom